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Finding a Learner
Where to look when you need someone's registration, progress, or history — on one course, or across your whole account.
Two views cover almost everything, and which one you want depends on whether you're asking about a course or about a person.
| What you're after | Where to look |
|---|---|
| Everyone on one course, and what each of them has done | View Registrations on that course |
| One person across every course they've ever registered for | Global Participant Search |
Everyone on one course
- Open the course
- Go to the Lecture Tools tab
- Click View Registrations
From there you can see everyone who signed up, open individual profiles, edit profile details, resend registration emails, and take the other per-learner actions described in Managing Registrations.
This is the view to reach for when a question is really about the course — who hasn't finished, who registered under which type, who needs their access email resent.
One learner across every course
When the question is about a person rather than a course — "what has this member taken with us?", "did they ever complete the 2024 update?" — use Global Participant Search in Reports & History. It finds the participant and shows everything attached to them across your account.
When a learner seems to have "lost" their history
A learner whose history looks empty or incomplete has usually registered a second time under a different email address, so their record is split across two profiles. Searching by name rather than email is what surfaces both. See Registration & Access for how to resolve it.
Reporting across many learners
For questions that span learners rather than picking one out — completions in a date range, credit hours awarded, evaluation responses — the reports in Reports & History are the better tool, and they export to a spreadsheet.